Inbound call failure & Inbound SMS failure towards US & Canada phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jul 28, 2020 - 12:31 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 28, 2020 - 11:39 UTC
Investigating
Our carrier partner is observing minor inbound call failures & inbound SMS failures towards US & Canada phone numbers. A small percentage of phone numbers may experience call and SMS failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194793
Posted Jul 28, 2020 - 10:32 UTC