Partial failures on two-way SMS on Plivo SMS API

Incident Report for Plivo

Resolved

Our engineering team has resolved the issue and SMS service is entirely operational now.
Posted Apr 08, 2019 - 17:39 UTC

Monitoring

A fix is implemented and Plivo SMS API is working normally. We will continue to monitor the health of the services to ensure there are no further issues.
Posted Apr 08, 2019 - 17:12 UTC

Investigating

We are currently experiencing elevated two-way SMS failures. A small segment of SMS is currently affected. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Posted Apr 08, 2019 - 16:18 UTC