Maintenance on Voice platform

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Jun 05, 2022 - 06:35 UTC

Update

We are continuing to verify the maintenance items.
Posted Jun 05, 2022 - 06:35 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Jun 05, 2022 - 06:33 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 05, 2022 - 06:01 UTC

Scheduled

Dear Valued Customer,

We are extending the maintenance activity on our DB cluster that serves CDRs, Recordings and Transcriptions. The maintenance will improve the overall reliability and availability of the Voice platform.

When is the maintenance?
5th June 2022 05:30 UTC - 5th June 2022 08:30 UTC
4th June 2022 22:30 PDT - 5th June 2022 01:30 PDT

What services will be affected?
During the maintenance window CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage will be impacted and the requests will be processed with a delay.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
Posted Jun 05, 2022 - 05:59 UTC
This scheduled maintenance affected: Voice API (Recordings, Transcription, CDR (Call Detail Records)).