Increased SIP and WebSDK latencies

Incident Report for Plivo

Resolved

Our systems are normal.

For any questions or need support, please reach us at - https://www.plivo.com/contact/support

Posted Nov 22, 2017 - 20:08 UTC

Monitoring

We have identified and update a few configuration to help address high latencies. We will be monitoring the response times closely

Posted Nov 22, 2017 - 19:34 UTC

Investigating

We are observing high latencies and are currently investigating the issue

Posted Nov 22, 2017 - 19:23 UTC

This incident affected: Voice API (Client Calls (Browser & Mobile), Endpoint calls (SIP)).