Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jan 12, 2021 - 23:24 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures towards the US phone numbers in Rochester, NY. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.