Inbound call failure towards the US phone numbers in Rochester, NY
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Investigating
Our carrier partner is observing minor inbound voice call failures towards the US phone numbers in Rochester, NY. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5387
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5387
This incident affected: Carrier Partners: Voice API (Voice, North America) and Carrier Partners: Zentrunk - SIP Trunking (SIP Trunking, North America).