Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Feb 14, 2020 - 05:29 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Feb 14, 2020 - 05:13 UTC
Investigating
We are currently observing two-way SMS delivery delays for a small segment of SMS towards the US & Canada phone numbers.
We are actively working with our carrier to get this issue resolved as soon as possible.