Scheduled
Dear Valued Customer,
We will be performing a planned maintenance activity on our DB cluster that serves CDRs, Recordings and Transcriptions. The maintenance will improve the overall reliability and availability of the Voice platform.
When is the maintenance?
19th August 2025 03:00 UTC – 19th August 2025 04:00 UTC
18th August 2025 20:00 PDT – 18th August 2025 21:00 PDT
What services will be affected?
During the maintenance window CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage will be impacted and the requests will be processed with a delay.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
We will be performing a planned maintenance activity on our DB cluster that serves CDRs, Recordings and Transcriptions. The maintenance will improve the overall reliability and availability of the Voice platform.
When is the maintenance?
19th August 2025 03:00 UTC – 19th August 2025 04:00 UTC
18th August 2025 20:00 PDT – 18th August 2025 21:00 PDT
What services will be affected?
During the maintenance window CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage will be impacted and the requests will be processed with a delay.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
This scheduled maintenance affects: Voice API (Recordings, Transcription, CDR (Call Detail Records)).