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Inbound call failure towards the US phone numbers in Evansville, IN

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 23, 2023 - 07:59 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jan 21, 2023 - 11:10 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jan 21, 2023 - 03:45 UTC

Update

We are continuing to investigate this issue.
Posted Jan 21, 2023 - 03:44 UTC

Investigating

Our carrier partner is observing minor inbound call failures towards the US phone numbers in Evansville, IN. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#16012
Posted Jan 21, 2023 - 03:42 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America, Voice, South America).