Intermittent failures in processing auto payments

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 22, 2023 - 21:00 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 22, 2023 - 20:45 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Sep 22, 2023 - 16:53 UTC

Investigating

Dear Valued Customer,

We are currently experiencing Intermittent failure in the processing of auto payments on our platform. Our engineers are actively working to resolve the issue as soon as possible.

Please contact Plivo Support for any questions or concerns.
Support portal: https://support.plivo.com/hc/en-us
Posted Sep 22, 2023 - 16:01 UTC
This incident affected: Payments and Billing.