Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Nov 18, 2021 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2021 - 03:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting inbound SMS service towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of inbound SMS .

When is the maintenance?
18th November 2021 03:00 UTC - 18th November 2021 11:00 UTC
17th November 2021 19:00 PDT - 18th November 2021 03:00 PDT

What services will be affected?
Inbound/outbound SMS

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Nov 16, 2021 - 10:46 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).