Delivery delay on outbound SMS towards South Africa phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 07, 2020 - 15:16 UTC

Investigating

We are currently observing outbound SMS delivery delays for a small segment of SMS towards South Africa's phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#183094
Posted Feb 07, 2020 - 10:30 UTC