Inbound call failure & two-way SMS failure towards Denmark phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Sep 28, 2021 - 10:27 UTC

Investigating

Our carrier partner is observing inbound voice call failures and two-way SMS failures towards Denmark phone numbers. A small percentage of phone numbers may experience call failures and SMS failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#58103

Posted Sep 28, 2021 - 06:11 UTC

This incident affected: Carrier Partners: Voice API (Voice, Europe) and Carrier Partners: Messaging API (SMS, Europe).