Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jun 13, 2023 - 20:48 UTC
Identified
Our service provider has identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jun 13, 2023 - 19:46 UTC
Investigating
Dear Valued Customer,
We are currently encountering disruptions in the transcription of recordings due to an issue with our service provider.
Our engineers are actively working to resolve the issue with our service provider.