Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2024 - 04:30 UTC
Scheduled
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS towards US phone numbers. During this maintenance, there could be a delay in the delivery of SMS.
When is the maintenance? 13th May 2024 04:30 UTC - 13th May 2024 10:30 UTC 12th May 2024, 21:30 PDT - 13th May 2024, 03:30 PDT
What services will be affected? Two-way SMS.
What is the impact? During this maintenance window customers could experience possible latency with both Inbound and Outbound toll-free SMS.
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: Support portal: https://support.plivo.com/hc/en-us #61989
Posted May 11, 2024 - 07:55 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).