We have identified that the issue occurred due to our partner AWS facing connectivity issues in the US East region. Services are stabilizing now and are showing good connectivity. However, we are still continuing to closely monitor the services.
Posted Oct 13, 2017 - 23:19 UTC
Investigating
We are experiencing issues with outbound calls. Some percentage of calls seem to be failing to initiate. We are investigating the root cause for this and will share following updates soon.
Posted Oct 13, 2017 - 22:44 UTC
This incident affected: Voice API (PSTN Calls, Endpoint calls (SIP)).