Call failures on inbound and outbound voice towards India domestic phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 27, 2024 - 16:42 UTC

Investigating

We are currently investigating this issue.
Posted Feb 27, 2024 - 11:15 UTC

Monitoring

Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Feb 27, 2024 - 03:01 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing inbound and outbound call failures for India domestic phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Feb 26, 2024 - 20:24 UTC
This incident affected: Carrier Partners: Voice API (Voice, Asia).