Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards US & Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Dec 17, 2021 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 17, 2021 - 04:00 UTC

Scheduled

Dear Valued Customer,

One of our carrier is performing planned maintenance on their service-affecting Two-way SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of SMS/MMS.

When is the maintenance?
17th December 2021 04:00 UTC - 17th December 2021 08:00 UTC
16th December 2021 20:00 PDT - 17th December 2021 23:59 PDT

What services will be affected?
Two-way SMS/MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#67415
Posted Dec 16, 2021 - 17:18 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).