Delay in processing 10DLC Campaign requests : United States

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 16, 2024 - 14:02 UTC

Investigating

Dear Valued Customer,

Our campaign registry partner is experiencing delays in provisioning new campaigns. This may impact any new campaign registrations under 10DLC in the United States with T-mobile numbers. Users might encounter issues when linking numbers to their 10DLC campaign. Existing campaigns will not face any problems.

We are working with our carrier partner to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#52867
Posted Feb 16, 2024 - 12:49 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).