Delivery delay on Inbound/Outbound regular SMS/MMS towards the US phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Oct 13, 2023 - 14:38 UTC
Investigating
Dear Valued Customer,

One of our carrier partners currently observing inbound/outbound regular SMS/MMS delivery delays for a small segment of phone numbers in the US. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#40619
Posted Oct 12, 2023 - 20:30 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).