Delivery delay on Outbound Short-Code SMS towards Sprint phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 25, 2020 - 20:34 UTC

Investigating

We are currently observing Outbound Shortcode SMS delivery delays for a small segment of customers towards Sprint phone numbers in the US. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194581
Posted Jul 25, 2020 - 16:27 UTC