Delivery delay on Outbound Short-Code SMS towards Sprint phone numbers in US
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jul 25, 2020 - 20:34 UTC
Investigating
We are currently observing Outbound Shortcode SMS delivery delays for a small segment of customers towards Sprint phone numbers in the US. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194581
Posted Jul 25, 2020 - 16:27 UTC