Call failures on inbound voice towards Roanoke phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 12, 2019 - 17:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2019 - 15:18 UTC

Investigating

Our carrier partner is observing inbound voice call failures towards Roanoke phone numbers in US. A small percentage of phone numbers may experience this issue.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support Portal: https://support.plivo.com/support/home
#162263
Posted Jun 12, 2019 - 11:28 UTC
This incident affected: Voice API (PSTN Calls).