Scheduled Maintenance: Service degradation on Inbound/Outbound Shortcode SMS/MMS towards US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Oct 26, 2022 - 07:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2022 - 06:31 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing a planned maintenance on their service affecting inbound and outbound messaging on short codes towards US. During this time, customers may find intermittent errors while sending/receiving SMS and MMS through short codes.

When is the maintenance?
26th October 2022 06:30 - 26th October 2022 07:30 UTC
25th October 2022 23:30 - 26th October 2022 00:30 PDT

What services will be affected?
Two-way Shortcode SMS and MMS.

What is the impact?
Intermittent errors while sending/receiving SMS and MMS during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
Posted Oct 25, 2022 - 07:49 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Shortcode SMS, USA & Canada, MMS, USA & Canada).