Intermittent Voice API call failures in US-east region

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 01, 2023 - 08:39 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jan 01, 2023 - 08:26 UTC

Investigating

Dear Valued Customer,

We are observing Intermittent failures in Voice API calls towards US-east region. All other services are operating normally.

We are actively working with our team to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Jan 01, 2023 - 08:21 UTC
This incident affected: Voice API (PSTN Calls).