Scheduled Maintenance : Service degradation on Inbound/Outbound toll-free MMS towards US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted May 10, 2024 - 03:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 10, 2024 - 02:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free MMS towards US phone numbers. During this maintenance, there could be a delay in the delivery of MMS.

When is the maintenance?
10th May 2024 02:00 UTC - 10th May 2024 3:00 UTC
9th May 2024, 19:00 PDT - 9th May 2024, 20:00 PDT

What services will be affected?
Two-way MMS.

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound toll-free MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Support portal: https://support.plivo.com/hc/en-us
#61790
Posted May 08, 2024 - 21:34 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (MMS, USA & Canada).