Outbound SMS failures/delays towards India phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Oct 16, 2020 - 10:55 UTC

Investigating

We are currently observing a small segment of outbound SMS failures/delays towards India phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#7934

Posted Oct 15, 2020 - 08:28 UTC

This incident affected: Carrier Partners: Messaging API (SMS, Asia).