Call failures on inbound voice towards Brazil phone numbers in Sao Paulo.
Incident
Report for Plivo
Resolved
This incident has been resolved.
Update
We are continuing to investigate this issue.
Investigating
Dear Valued Customer,
Our carrier partner is observing minor inbound voice call failures towards Brazil phone numbers in Sao Paulo. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#60671
Our carrier partner is observing minor inbound voice call failures towards Brazil phone numbers in Sao Paulo. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#60671
This incident affected: Carrier Partners: Voice API (Voice, South America).