Degradation of service on inbound Voice & SMS towards the US phone numbers in Mansfield
Incident
Report for Plivo
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards the US phone numbers in Mansfield, OH. A small percentage of phone numbers may experience failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180894
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180894