Inbound call failure & inbound SMS/MMS failure towards US phone numbers Saginaw, MI

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 16, 2020 - 11:28 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS/MMS failures towards US phone numbers in Saginaw, MI. A small percentage of phone numbers may experience call failures and delivery delays in SMS.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#7981
Posted Oct 15, 2020 - 17:53 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).