Call failures on inbound voice and inbound toll-free sms delivery delay towards phone numbers in El Salvador

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 21, 2020 - 00:37 UTC

Investigating

Our carrier partner is observing minor inbound Voice call failures and inbound toll-free SMS delivery delays towards phone numbers in El Salvador. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#186183
Posted Mar 20, 2020 - 08:32 UTC