Call failures on inbound voice & inbound SMS towards Brazil phone numbers in the area of Salvador, Aracaju, Recife, Maceio, Joao Pessoa and Natal.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 03, 2020 - 04:13 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Brazil phone numbers in the area of Salvador, Aracaju, Recife, Maceio, Joao Pessoa and Natal. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#184826
Posted Mar 03, 2020 - 02:51 UTC