Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, AR
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Sep 10, 2020 - 16:21 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 10, 2020 - 07:40 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Sep 10, 2020 - 01:56 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 09, 2020 - 03:42 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Sep 08, 2020 - 21:09 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures and inbound SMS/MMS failures towards US phone numbers in Fort Smith, AR. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#197711
Posted Sep 08, 2020 - 21:08 UTC