Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 28, 2020 - 20:40 UTC
Update
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Sep 28, 2020 - 08:57 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 28, 2020 - 00:09 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Sep 27, 2020 - 00:32 UTC
Investigating
Dear Valued Customers,
Our carrier partner is observing minor inbound call failures towards multiple regions in the US. A small percentage of phone numbers may experience call failures.
Below are the affected areas :
Savannah, GA Macon, GA Chattanooga, TN Montgomery, AL Tallahassee, FL
We're actively working with our carrier partner to get this issue resolved as soon as possible.