Call failures on inbound voice towards Roanoke, Virginia phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 16, 2019 - 00:43 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 15, 2019 - 09:26 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 13, 2019 - 05:39 UTC

Identified

The carrier have identified the issue and a fix has been implemented.
Posted Mar 13, 2019 - 02:35 UTC

Update

We are continuing to work with our carrier partner to resolve the issue. We will give further updates shortly.
Posted Mar 12, 2019 - 23:45 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Roanoke, Virginia phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#141370
Posted Mar 12, 2019 - 17:20 UTC
This incident affected: Voice API (PSTN Calls).