Delivery delays on inbound SMS towards US & Canada numbers

Incident Report for Plivo

Resolved

Our carrier partner has resolved this incident and all services are operational.

Posted Dec 27, 2018 - 19:04 UTC

Monitoring

A fix has been implemented by our carrier partner and we are monitoring the results

Posted Dec 27, 2018 - 17:43 UTC

Investigating

We are currently observing inbound SMS delivery delays for a small segment of US & Canada numbers .

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Dec 27, 2018 - 17:26 UTC