Plivo
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 2024 - 03:30 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.

When is the maintenance?
21st November 2024 03:30 - 21st November 2024 07:00 UTC
20th November 2024 20:00 - 21st November 2024 00:00 PDT

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#77450
Nov 21, 2024 03:30-07:00 UTC
Uptime over the past 90 days. View historical uptime.
Messaging API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
MMS API Operational
90 days ago
100.0 % uptime
Today
Powerpack SMS Operational
90 days ago
100.0 % uptime
Today
Powerpack MMS Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
PSTN Calls Operational
90 days ago
100.0 % uptime
Today
Client Calls (Browser & Mobile) ? Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Endpoint calls (SIP) Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Answering Machine detection Operational
90 days ago
100.0 % uptime
Today
CDR (Call Detail Records) Operational
Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Messaging API Under Maintenance
90 days ago
99.99 % uptime
Today
Longcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Toll-free SMS, USA & Canada Under Maintenance
90 days ago
99.99 % uptime
Today
MMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
SMS, Mexico & South America Operational
90 days ago
100.0 % uptime
Today
SMS, Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Voice API Operational
90 days ago
99.99 % uptime
Today
Voice, North America Operational
90 days ago
99.99 % uptime
Today
Voice, South America Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, North America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, South America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Europe Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Asia Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Africa Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Oceania Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
PHLO Operational
90 days ago
100.0 % uptime
Today
Account & Phone Number APIs Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance : Service degradation on Inbound and Outbound SMS and MMS towards Verizon phone numbers in US Nov 21, 2024 05:00-08:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS and MMS towards Verizon phone numbers in US. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
21st November 2024 05:00 - 21st November 2024 08:00 UTC
20th November 2024 21:00 - 21st November 2024 00:00 PDT

What services will be affected?
Inbound and outbound SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76578
Nov 13, 2024 - 01:33 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers Nov 22, 2024 04:00-08:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.

When is the maintenance?
22nd November 2024 04:00 - 22nd November 2024 08:00 UTC
21st November 2024 20:00 - 22nd November 2024 00:00 PDT

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76830
Posted on Nov 14, 2024 - 21:45 UTC
Scheduled Maintenance : Service degradation on Inbound and Outbound Tollfree SMS and MMS towards Verizon phone numbers in US Nov 22, 2024 05:00-08:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards Verizon phone numbers in US.

When is the maintenance?
22nd November 2024 05:00 - 22nd November 2024 08:00 UTC
21st November 2024 21:00 - 22nd November 2024 00:00 PDT

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76670
Posted on Nov 13, 2024 - 16:26 UTC
System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Past Incidents
Nov 21, 2024
Delivery delay on Outbound toll-free MMS towards AT&T network phone numbers in US
Resolved - This incident has been resolved.
Nov 21, 04:46 UTC
Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 20, 22:51 UTC
Investigating - Dear Valued Customer,

One of our carrier partners is currently observing outbound toll-free MMS delivery delays towards AT&T network phone numbers in the US region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#77407
Nov 20, 16:46 UTC
Nov 20, 2024
Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in US and Canada
Completed - The scheduled maintenance has been completed.
Nov 20, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:01 UTC
Scheduled - Dear Valued Customer,

One of our campaign registry partners is performing planned maintenance on their service, which may cause delays in provisioning new campaigns. This may impact any new campaign registrations under 10DLC in US and Canada.

When is the maintenance?
20th November 2024 07:00 - 20th November 2024 11:00 UTC
19th November 2024 23:00 - 20th November 2024 03:00 PDT

What services will be affected?
10DLC

What is the impact?
Delay in processing Campaign registration requests.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#77335
Nov 20, 06:26 UTC
Scheduled Maintenance : Service degradation on Inbound and Outbound MMS and SMS towards US phone numbers in Dallas region
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:30 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service affecting Inbound and Outbound MMS and SMS towards US phone numbers in Dallas. During this maintenance, there could be a delay in delivery of messages.

When is the maintenance?
20th November 2024 07:30 - 20th November 2024 11:00 UTC
19th November 2024 23:30 - 20th November 2024 03:00 PDT

What services will be affected?
Inbound and Outbound MMS and SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#77340
Nov 20, 07:20 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers in Dallas region
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service affecting Inbound/Outbound MMS towards US phone numbers in Dallas. During this maintenance, there could be a delay in delivery of messages.

When is the maintenance?
20th November 2024 05:00 - 20th November 2024 11:00 UTC
19th November 2024 21:00 - 20th November 2024 03:00 PDT

What services will be affected?
Inbound/Outbound MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#76518
Nov 12, 13:14 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 03:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.

When is the maintenance?
20th November 2024 03:00 - 20th November 2024 07:00 UTC
19th November 2024 20:00 - 20th November 2024 00:00 PDT

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75727
Nov 1, 18:52 UTC
Nov 19, 2024
Scheduled Maintenance : Service degradation on Inbound and Outbound Tollfree SMS and MMS towards Verizon phone numbers in US
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards Verizon phone numbers in US. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
19th November 2024 05:00 - 19th November 2024 09:00 UTC
18th November 2024 21:00 - 19th November 2024 01:00 PDT

What services will be affected?
Inbound and Outbound Tollfree SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76579
Nov 13, 01:27 UTC
Nov 18, 2024
Delivery delay on Outbound toll-free MMS towards AT&T network phone numbers in US
Resolved - This incident has been resolved.
Nov 18, 21:30 UTC
Monitoring - Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 18, 19:35 UTC
Update - We are continuing to investigate this issue.
Nov 18, 17:59 UTC
Investigating - Dear Valued Customer,

One of our carrier partners is currently observing outbound toll-free MMS delivery delays towards AT&T network phone numbers in the US region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#77171
Nov 18, 17:55 UTC
Nov 17, 2024
Maintenance on Plivo MDR Database
Completed - The scheduled maintenance has been completed.
Nov 17, 06:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 05:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 04:54 UTC
Scheduled - Dear Valued Customer,

We will perform planned maintenance on our Plivo database on Sunday 17th November 2024 at 05:30 UTC to improve the overall reliability and availability of the Messaging platform.

When is the maintenance?

17th November 2024 05:30 UTC - 17th November 2024, 07:30 UTC
16th November 2024 21:30 PDT - 16th November 2024 23:30 PDT

What services will be affected?

During the maintenance window, MDR retrieval (GET and LIST) and the retrieval of Verify sessions (GET and LIST) may be impacted for a very short duration.

SMS/MMS Logs on the Console will also be intermittently affected during the maintenance window.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
Nov 4, 07:58 UTC
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Scheduled Maintenance : Service degradation on Inbound/Outbound MMS and SMS towards US phone numbers in Dallas region
Completed - The scheduled maintenance has been completed.
Nov 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 5, 09:16 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service affecting Inbound/Outbound MMS and SMS towards US phone numbers in Dallas. During this maintenance, there could be a delay in delivery of messages.

When is the maintenance?
14th November 2024 23:00 - 15th November 2024 06:00 UTC
14th November 2024 20:00 - 15th November 2024 03:00 PDT

What services will be affected?
Inbound/Outbound SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75955
Nov 5, 09:16 UTC
Nov 14, 2024
Intermittent failures in processing number linking requests for 10DLC Campaigns via Console
Resolved - This incident has been resolved.
Nov 14, 20:03 UTC
Investigating - Dear Valued Customer,

We are currently observing intermittent failures in linking numbers to 10DLC Campaigns via Console.

We're actively working with our engineering team to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Nov 14, 18:47 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
Completed - The scheduled maintenance has been completed.
Nov 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 03:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.

When is the maintenance?
14th November 2024 03:00 - 14th November 2024 07:00 UTC
13th November 2024 20:00 - 14th November 2024 00:00 PDT

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75726
Nov 1, 18:52 UTC
Nov 13, 2024
Scheduled Maintenance : Service degradation on Inbound and Outbound MMS towards US phone numbers in Chicago region
Completed - The scheduled maintenance has been completed.
Nov 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 06:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service affecting Inbound and Outbound MMS towards US phone numbers in Chicago. During this maintenance, there could be a delay in delivery of messages.

When is the maintenance?
13th November 2024 06:00 - 13th November 2024 11:00 UTC
12th November 2024 22:00 - 13th November 2024 03:00 PDT

What services will be affected?
Inbound and Outbound MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#76594
Nov 13, 05:24 UTC
Delivery delay on Outbound toll-free MMS towards T-Mobile phone numbers in the US
Resolved - This incident has been resolved.
Nov 13, 01:13 UTC
Update - We are continuing to monitor for any further issues.
Nov 12, 20:46 UTC
Monitoring - Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 12, 20:44 UTC
Investigating - Dear Valued Customer,

One of our carrier partners is currently observing outbound toll-free MMS delivery delays towards T-Mobile phone numbers in the US region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#76562
Nov 12, 19:44 UTC
Nov 12, 2024
Delivery delay on Inbound/Outbound MMS towards US phone numbers.
Resolved - This incident has been resolved.
Nov 12, 19:48 UTC
Investigating - Dear Valued Customer,

One of our carrier partners is currently observing Inbound/Outbound MMS delivery delays towards US phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75273
Oct 24, 16:21 UTC
Scheduled Maintenance : Service degradation on Outbound tollfree SMS towards the US phone numbers
Completed - The scheduled maintenance has been completed.
Nov 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting outbound toll-free SMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
12th November 2024 10:00 - 12th November 2024 12:00 UTC
12th November 2024 02:00 - 12th November 2024 04:00 PDT

What services will be affected?
SMS.

What is the impact?
During this maintenance window customers could experience possible latency with Outbound toll-free SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75755
Nov 2, 06:56 UTC
Scheduled Maintenance : Service degradation on Inbound and Outbound MMS and SMS towards the US phone numbers in Chicago and Los Angeles
Completed - The scheduled maintenance has been completed.
Nov 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way MMS and SMS towards the US phone numbers in Chicago and Los Angeles.

When is the maintenance?
12th November 2024 05:00 - 12th November 2024 11:00 UTC
11th November 2024 21:00 - 12th November 2024 03:00 PDT

What services will be affected?
Inbound and Outbound MMS and SMS.

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound MMS and SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76482 #76492
Nov 12, 04:29 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS towards US phone numbers
Completed - The scheduled maintenance has been completed.
Nov 9, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 19:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS towards US phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
8th November 2024 19:00 - 9th November 2024 01:00 UTC
8th November 2024 11:00 - 8th November 2024 17:00 PDT

What services will be affected?
Inbound/outbound toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76223
Nov 8, 11:56 UTC
Nov 8, 2024
Scheduled Maintenance : Service degradation on Inbound and Outbound MMS and SMS towards the US phone numbers in Chicago
Completed - The scheduled maintenance has been completed.
Nov 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:01 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way MMS and SMS towards the US phone numbers in Chicago.

When is the maintenance?
8th November 2024 04:00 - 8th November 2024 11:00 UTC
7th November 2024 20:00 - 8th November 2024 03:00 PDT

What services will be affected?
Inbound and Outbound MMS and SMS.

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound MMS and SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76174
Nov 8, 03:38 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
Completed - The scheduled maintenance has been completed.
Nov 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.

When is the maintenance?
8th November 2024 04:00 - 7th November 2024 08:00 UTC
7th November 2024 20:00 - 8th November 2024 00:00 PDT

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76092
Nov 6, 23:43 UTC
Nov 7, 2024
Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards the US phone numbers in Dallas and Los Angeles
Completed - The scheduled maintenance has been completed.
Nov 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 05:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way MMS towards the US phone numbers in Dallas and Los Angeles.

When is the maintenance?
7th November 2024 05:00 - 7th November 2024 11:00 UTC
6th November 2024 21:00 - 7th November 2024 03:00 PDT

What services will be affected?
Inbound/Outbound MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76046
Nov 6, 14:18 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
Completed - The scheduled maintenance has been completed.
Nov 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 03:00 UTC
Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.

When is the maintenance?
7th November 2024 03:00 - 7th November 2024 07:00 UTC
6th November 2024 20:00 - 7th November 2024 00:00 PDT

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75725
Nov 1, 18:51 UTC
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