Update -
We will be undergoing scheduled maintenance during this time.
Nov 05, 2024 - 09:16 UTC
Scheduled -
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service affecting Inbound/Outbound MMS and SMS towards US phone numbers in Dallas. During this maintenance, there could be a delay in delivery of messages.
When is the maintenance?
14th November 2024 23:00 - 15th November 2024 06:00 UTC
14th November 2024 20:00 - 15th November 2024 03:00 PDT
What services will be affected?
Inbound/Outbound SMS and MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75955
Nov 05, 2024 - 09:16 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Nov 13, 2024 - 04:54 UTC
Scheduled -
Dear Valued Customer,
We will perform planned maintenance on our Plivo database on Sunday 17th November 2024 at 05:30 UTC to improve the overall reliability and availability of the Messaging platform.
When is the maintenance?
17th November 2024 05:30 UTC - 17th November 2024, 07:30 UTC
16th November 2024 21:30 PDT - 16th November 2024 23:30 PDT
What services will be affected?
During the maintenance window, MDR retrieval (GET and LIST) and the retrieval of Verify sessions (GET and LIST) may be impacted for a very short duration.
SMS/MMS Logs on the Console will also be intermittently affected during the maintenance window.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
Nov 04, 2024 - 07:58 UTC