-

All Systems Operational

Messaging API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
MMS API Operational
90 days ago
100.0 % uptime
Today
Powerpack SMS Operational
90 days ago
100.0 % uptime
Today
Powerpack MMS Operational
90 days ago
100.0 % uptime
Today
Verify API Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
PSTN Calls Operational
90 days ago
100.0 % uptime
Today
Client Calls (Browser & Mobile) ? Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Endpoint calls (SIP) Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Answering Machine detection Operational
90 days ago
100.0 % uptime
Today
CDR (Call Detail Records) Operational
Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Messaging API Operational
90 days ago
100.0 % uptime
Today
Longcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Toll-free SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
MMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
SMS, Mexico & South America Operational
90 days ago
100.0 % uptime
Today
SMS, Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Voice API Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Voice, South America Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, North America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, South America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Europe Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Asia Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Africa Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Oceania Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
PHLO Operational
90 days ago
100.0 % uptime
Today
Account & Phone Number APIs Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance Notification – SMS Platform Jun 14, 2025 04:30-07:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 28, 2025 - 07:02 UTC
Scheduled - Dear Valued Customer,

We will be conducting a planned maintenance on our SMS database infrastructure to improve the reliability and availability of our Messaging platform.

When is the maintenance?
14th June 2025 04:30 UTC - 14th June 2025 07:30 UTC
13th June 2025 21:30 PDT - 14th June 2025 00:30 PDT

What services will be affected?
During this window, you may experience intermittent delays or failures in processing SMS and Verify requests.

If you have any questions or require assistance, please reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new

May 28, 2025 - 06:59 UTC
API Uptime ?
Fetching
API Response Time ?
Fetching
Jun 3, 2025

No incidents reported today.

Jun 2, 2025

No incidents reported.

Jun 1, 2025
Completed - The scheduled maintenance has been completed.
Jun 1, 07:18 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 1, 06:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 04:30 UTC
Scheduled - Dear Valued Customer,

We will be conducting a planned maintenance on our MMS database infrastructure to improve the reliability and availability of our Messaging platform.

When is the maintenance?
1st June 2025 04:30 UTC - 1st June 2025 07:30 UTC
31st May 2025 21:30 PDT - 1st June 2025 00:30 PDT

What services will be affected?
During this window, you may experience intermittent delays or failures in processing MMS requests.

If you have any questions or require assistance, please reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new

May 21, 15:13 UTC
May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Resolved - Dear Valued Customer,

We recently experienced intermittent SMS and MMS failures.

Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence.

Incident Start Time: 20th May 2025 07:30 UTC
Incident End Time: 20th May 2025 07:50 UTC

If you have any questions or concerns regarding this incident, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

May 20, 07:30 UTC