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Plivo

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Messaging API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
MMS API Operational
90 days ago
100.0 % uptime
Today
Powerpack SMS Operational
90 days ago
100.0 % uptime
Today
Powerpack MMS Operational
90 days ago
100.0 % uptime
Today
Verify API Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
PSTN Calls Operational
90 days ago
100.0 % uptime
Today
Client Calls (Browser & Mobile) ? Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Endpoint calls (SIP) Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Answering Machine detection Operational
90 days ago
100.0 % uptime
Today
CDR (Call Detail Records) Operational
Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Messaging API Operational
90 days ago
100.0 % uptime
Today
Longcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Toll-free SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
MMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
SMS, Mexico & South America Operational
90 days ago
100.0 % uptime
Today
SMS, Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Voice API Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Voice, South America Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, North America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, South America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Europe Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Asia Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Africa Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Oceania Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
PHLO Operational
90 days ago
100.0 % uptime
Today
Account & Phone Number APIs Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance on Plivo PHLO DB Aug 29, 2025 04:30-05:30 UTC

Dear Valued Customer,

We will be performing a planned maintenance activity on our DB cluster that serves PHLO executions. The maintenance will improve the overall reliability and availability of the PHLO platform.

When is the maintenance?
29th August 2025 04:30 - 29th August 2025 05:30 UTC
28th August 2025 21:30 - 28th August 2025 22:30 PDT

What services will be affected?
PHLO executions would fail during this time.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 14, 2025 - 05:14 UTC

Maintenance on Plivo Console Sep 3, 2025 00:30-02:30 UTC

Dear Valued Customer,

We will be performing a planned Zentrunk CDR database maintenance to upgrade the database to a newer version. The impact should be minimal and the interruption should last no more than 120 minutes.

When is the maintenance?
3rd September 2025 00:30 UTC - 3rd September 2025 02:30 UTC
2nd September 2025 17:30 PDT - 2nd September 2025 19:30 PDT

What services will be affected?
Plivo console - Zentrunk CDR’s

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 22, 2025 - 06:39 UTC

Maintenance on Plivo Number Database Sep 4, 2025 02:00-03:00 UTC

Dear Valued Customer,

We will perform planned maintenance on our Plivo database to improve the overall availability of our database engines.

When is the maintenance?

4th September 2025 02:00 - 4th September 2025 03:00 UTC
3rd September 2025 19:00 - 3rd September 2025 20:00 PDT

What services will be affected?
Number Searching,Linking/Un-Linking, Renting and Un-Renting will be impacted during this process.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 25, 2025 - 07:13 UTC

Maintenance on Plivo Number Porter Database Sep 5, 2025 06:30-07:30 UTC

Dear Valued Customer,

We will perform planned maintenance on our Plivo database to improve the overall availability of our database engines.

When is the maintenance?

5th September 2025 06:30 UTC - 5th September 2025 07:30 UTC
4th September 2025 23:30 PDT - 5th September 2025 00:30 PDT

What services will be affected?
Phone numbers Port-In & Port Out

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 21, 2025 - 11:55 UTC

Maintenance on Plivo Console Sep 8, 2025 06:30-07:30 UTC

Dear Valued Customer,

We will perform planned maintenance on our Plivo database to improve the overall availability of our database engines.

When is the maintenance?

8th September 2025 06:30 - 8th September 2025 07:30 UTC
8th September 2025 23:30 - 9th September 2025 00:30 PDT

What services will be affected?
Console

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 25, 2025 - 07:23 UTC

Maintenance on Plivo Console Sep 14, 2025 05:30-07:30 UTC

Dear Valued Customer,

We will be performing a planned database maintenance to improve the overall availability of our database engines. The impact should be minimal and the interruption should last no more than 120 minutes.

When is the maintenance?
14th September 2025 05:30 UTC - 14th September 2025 07:30 UTC
13th September 2025 22:30 PDT - 14th September 2025 00:30 PDT

What services will be affected?
Plivo console

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 22, 2025 - 06:40 UTC
System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Aug 28, 2025

No incidents reported today.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Planned Maintenance Notification – SMS, MMS Platform
Completed - The scheduled maintenance has been completed.
Aug 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 03:30 UTC
Scheduled - Dear Valued Customer,

We will be conducting a planned maintenance on our SMS database infrastructure to improve the reliability and availability of our Messaging platform.

When is the maintenance?
24th August 2025 03:30 UTC – 24th August 2025 05:30 UTC
23rd August 2025 20:30 PDT – 23rd August 2025 22:30 PDT

What services will be affected?
During this window, you may experience intermittent delays or failures in processing SMS , Verify, MMS, WhatsApp requests.


If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Aug 6, 11:13 UTC
Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Maintenance on Plivo Number Masking DB
Completed - The scheduled maintenance has been completed.
Aug 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:30 UTC
Scheduled - Dear Valued Customer,

We will be performing a planned maintenance activity on our DB cluster that serves number masking session creation and number masking call flow. The maintenance will improve the overall reliability and availability of the Voice platform.

When is the maintenance?
20th August 2025 23:30 UTC - 21st August 2025 00:00 UTC
21st August 2025 05:00 IST - 21st August 2025 05:30 IST

What services will be affected?
During the maintenance window, Number masking session creation, updation, deletion, retrieval, listing all session and Number masking call flow will be impacted intermittently.


If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Aug 14, 16:53 UTC
Aug 20, 2025
Aug 19, 2025
Maintenance on Plivo CDR DB
Completed - The scheduled maintenance has been completed.
Aug 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 03:00 UTC
Scheduled - Dear Valued Customer,

We will be performing a planned maintenance activity on our DB cluster that serves CDRs, Recordings and Transcriptions. The maintenance will improve the overall reliability and availability of the Voice platform.

When is the maintenance?
19th August 2025 03:00 UTC – 19th August 2025 04:00 UTC
18th August 2025 20:00 PDT – 18th August 2025 21:00 PDT

What services will be affected?
During the maintenance window CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage will be impacted and the requests will be processed with a delay.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Aug 1, 10:32 UTC
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

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