All Systems Operational
Messaging API
Operational
SMS API
Operational
MMS API
Operational
Powerpack SMS
Operational
Powerpack MMS
Operational
Verify API
Operational
Voice API
Operational
REST APIs and XML
Operational
PSTN Calls
Operational
Client Calls (Browser & Mobile)
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
Speech Recognition
Operational
Endpoint calls (SIP)
Operational
BYOC
Operational
Answering Machine detection
Operational
CDR (Call Detail Records)
Operational
Zentrunk - SIP Trunking
Operational
SIP Trunking
Operational
Carrier Partners: Messaging API
Operational
Longcode SMS, USA & Canada
Operational
Shortcode SMS, USA & Canada
Operational
Toll-free SMS, USA & Canada
Operational
MMS, USA & Canada
Operational
SMS, Mexico & South America
Operational
SMS, Asia
Operational
SMS, Europe
Operational
SMS, Africa
Operational
SMS, Oceania
Operational
Carrier Partners: Voice API
Operational
Voice, North America
Operational
Voice, South America
Operational
Voice, Europe
Operational
Voice, Asia
Operational
Voice, Africa
Operational
Voice, Oceania
Operational
Carrier Partners: Zentrunk - SIP Trunking
Operational
SIP Trunking, North America
Operational
SIP Trunking, South America
Operational
SIP Trunking, Europe
Operational
SIP Trunking, Asia
Operational
SIP Trunking, Africa
Operational
SIP Trunking, Oceania
Operational
Console
Operational
PHLO
Operational
Account & Phone Number APIs
Operational
Number Lookup API
Operational
Payments and Billing
Operational
Support Ticketing System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance on Plivo CDR DB Aug 19, 2025 03:00-04:00 UTC
Dear Valued Customer,
We will be performing a planned maintenance activity on our DB cluster that serves CDRs, Recordings and Transcriptions. The maintenance will improve the overall reliability and availability of the Voice platform.
When is the maintenance?
19th August 2025 03:00 UTC – 19th August 2025 04:00 UTC
18th August 2025 20:00 PDT – 18th August 2025 21:00 PDT
What services will be affected?
During the maintenance window CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage will be impacted and the requests will be processed with a delay.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 01, 2025 - 10:32 UTC
We will be performing a planned maintenance activity on our DB cluster that serves CDRs, Recordings and Transcriptions. The maintenance will improve the overall reliability and availability of the Voice platform.
When is the maintenance?
19th August 2025 03:00 UTC – 19th August 2025 04:00 UTC
18th August 2025 20:00 PDT – 18th August 2025 21:00 PDT
What services will be affected?
During the maintenance window CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage will be impacted and the requests will be processed with a delay.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 01, 2025 - 10:32 UTC
Planned Maintenance Notification – SMS, MMS Platform Aug 24, 2025 03:30-04:30 UTC
Dear Valued Customer,
We will be conducting a planned maintenance on our SMS database infrastructure to improve the reliability and availability of our Messaging platform.
When is the maintenance?
24th August 2025 03:30 UTC – 24th August 2025 04:30 UTC
23rd August 2025 20:30 PDT – 23rd August 2025 21:30 PDT
What services will be affected?
During this window, you may experience intermittent delays or failures in processing SMS , Verify, MMS, WhatsApp requests.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 06, 2025 - 11:13 UTC
We will be conducting a planned maintenance on our SMS database infrastructure to improve the reliability and availability of our Messaging platform.
When is the maintenance?
24th August 2025 03:30 UTC – 24th August 2025 04:30 UTC
23rd August 2025 20:30 PDT – 23rd August 2025 21:30 PDT
What services will be affected?
During this window, you may experience intermittent delays or failures in processing SMS , Verify, MMS, WhatsApp requests.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted on Aug 06, 2025 - 11:13 UTC